Shipping & Return Policies
What Can You Return?
We want you to be happy with your purchase at Influencestyle.com. All online returns must be received within 15 days of receipt to receive a full refund, less shipping. Returns past 15 days will be issued a store credit (Returns for store credit must be received within 30 days). Influence Style tags must be attached to all items being returned. We do not cover return shipping fees.
***Please note: Influencestyle.com is a separate business and entity from our physical stores. Our in store return policy is 14 days store credit***
Items that will not be accepted for return:
-Items without the tags attached.
-Items that have been worn or washed.
-Items with deodorant or make up stains.
-Items with odors (Perfume, Smoke…etc).
***Influencestyle.com does not accept returns or exchanges on Accessories, Belts, Bathing Suits, Handbags, Jewelry, Leather goods, or Lingerie.***
Sale items may be returned for store credit only. Please note: if a promotional discount was applied at the time of purchase, the item(s) purchased are considered sale and can only be returned for a store credit.
All refunds will be credited to the same credit card used to make the original purchase, less shipping.
Returns and exchanges must be in new, unworn, unwashed, unaltered condition and must have the original tags attached.
All returns and exchanges are at the sole discretion of Influencestyle.com.
In the event your return is denied for any reason, Influencestyle.com will return the merchandise back to the purchaser at their expense.
All return shipping charges are the responsibility of the customer. We are not responsible for lost returned packages or compensation for the lost returned package.
All refused shipments by customer after order shipped will be charged a 25% restocking fee, as well as all shipping costs.
How to Return Merchandise
Please send to the below address and label your order number on the box.
Attn: Internet Returns
474 John Ringling Blvd
Sarasota, FL 34236
***When sending shoes back, the shoe box must be encased in another box for shipping to protect the items. If shoes are sent back with return labels directly on the shoe box, then we will not accept the return.***
Return Processing Time:
Your return will be processed within 2-3 business days of receipt. We will issue a refund to the credit card originally used for the purchase. You will receive an email notice when the credit has been issued. If you have any questions, please call or DM us on Instagram.
Customer Service Hours
Monday-Sunday: 10AM to 5PM EST
We ship all orders within 1-2 business days!
Influencestyle.com ships all orders via UPS
- UPS Ground / Free over $350
- UPS Next Day
- UPS Next Day AirSaver
- Free shipping on all orders over $350
Orders need to be placed by 12PM for UPS Next Air Monday through Friday.
Arrival time is not guaranteed without an upgraded shipping option.
***Note: Orders placed on Friday with the UPS Overnight shipping option selected is not guaranteed for a Saturday delivery.***
***We do not ship to Domestic PO Boxes VIA UPS, USPS only***
We are not responsible for orders that are shipped to addresses that are stated wrong on your order, please double check your information at check out.
We include tracking with delivery confirmation. If you're tracking information confirms that the item has been delivered to your order address but you have not received your package, please reach out to your local post office. We cannot be held accountable for packages where tracking information state the package has been delivered to your order address. We can not file a complaint on your part but we will be willing to assist you any way possible to get your package delivered.
Influence Style (Influence LLC) is committed to respecting your privacy and recognizes your need for appropriate protection and management of personal information. Influencestyle.com is an ecommerce hosted by Shopify. Our site has incorporated the appropriate security measures to protect against the loss, misuse, or alteration of information that we have collected from, so you can feel comfortable and secure when shopping. Our site utilizes GeoTrust for your secure online purchases and viewing. Our online store uses industry-standard encryption technologies when transferring and receiving your personal information on our site. Your privacy is guaranteed when you shop with Influencestyle.com. When you purchase from our site, we collect information that you volunteer, such as your name, email address, postal address, phone number and other information necessary to process your order. Periodically, and only if you have elected to receive these mailings, we will send you emails about new products and services, discounts, special promotions or upcoming events. We also collect information you provide us when you register to participate in contests or promotions, fill out a survey or questionnaire, or contact us with comments.
The term ‘Influence Style’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 474 John Ringling Blvd, Sarasota, FL 34236. Our company registration number is 68-8015273883-7. The term ‘you’ refers to the user or viewer of our website.